FAQs

Where To Stay, Eat & Other Useful Info.

Who owns the building?

The building is owned by the Trustees who are “looking after it” for the people of Morecambe and visitors from all over the country.

When did it open?

It opened in 1897 and was known as The Victoria Pavilion

Can I just call in?

Yes. Visitors are welcome at the weekends to just drop in and have a look around.  We are open on Sundays between 1pm and 4pm and there is someone in the office every day if you need to book tickets or pre book a guided tour.   The bars and refreshment areas are open when there is an event on in the theatre.

How much is it to get in?

It is free to come inside (but you are offered the chance to donate to our charity). Guided tours There is a large car park on the sea front opposite the Winter Gardens. It is a pay and display but free of charge from 6pm. r £10 for a discounted family ticket. School groups are FREE of charge.

Where can I park?

There is a large car park on the sea front opposite the Winter Gardens. It is a pay and display but free of charge from 6pm.

How long are the shows?

The timing of a show depends on each individual event, but if shows last more than two hours then there is a 20 minute interval.

Do you accept concessions?

Yes we do. Please check each individual show for the concession offering.

Can I bring my baby?

Yes. We have changing facilities in the theatre

Can I take food and drink into the theatre?

No. There is a bar area where hot, cold and alcoholic drinks are served as well as light snacks and other refreshments. Visitors are welcome to purchase food and drink from the bar, but it must be consumed there.

Can I take photos during the performance?

No.  As the Winter Buildings is a building with such historical interest, we would hate for people to profit from taking photographs and making money from those prints.  Any photos taken within the building must only be done so with express permission form the management. Any monies made from the sale of photos must be donated to the Friends of the Winter Garden Fund.

Will I be allowed in if I arrive late?

Yes. No problem

Do you provide work experience opportunities

Yes we do.  If you are 16 years of age or over, and are interested in work experience, please contact the office.

Is seating reserved?

Sometimes, it depends on the specific performance.  Please check your ticket for details.

Are you interested in taking my show?

Yes. We are always interested in talking to producers or promoters who are looking for a venue for their performance. Please call the office to speak a member of the team.

Can I swap my ticket for another night?

On occasions we can provide refunds for tickets that can’t be used.  Each case is looked at on its own merits.  Please call for details.

Are there toilets?

Yes.  There are many toilets on each side of the theatre

Is there disabled access?

Yes*, the theatre and bar is all on one level.  Although the floor is on a slope there are no steps and most areas are accessible in a wheel chair.  We also have clean and well-presented disabled toilets. *Please note: disabled access is available in the downstairs areas only.

Is there heating?

In the last twelve months new doors have been put into the theatre to keep the heat in. We understand there have been performances where the audience have been cold and the team are looking at a permanent heating solution to be implemented next year.  In the meantime, blowers have been installed and we advise visitors to wear warm clothing during the winter months.


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